Hewlett-Packard has recalled a total of 5,577,000 (U.S.) and 446,700 (Canada) Compaq Notebook Computer AC power cords. The cord can overheat, posing a potential fire and burn hazard.
HP has received 29 reports of power cords overheating and melting or charring, which resulted in 2 claims of minor burns and 13 claims of minor property damage.
Users should stop using and unplug the recalled power cords immediately and contact Hewlett-Packard to order a free replacement. while continuing to use the computer on battery power.
The recall is for Hewlett-Packard’s LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an “LS-15” molded mark on the AC adapter end of the power cord. The Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 to June 2012 for about $500 to $1500.
Contact Hewlett-Packard Company (HP), of Palo Alto, Calif.
Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select “Recalls” at the bottom of the page, then select Power Cord Recall.