Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
1 of 2 photos
HEICO Lighting power supply transformer, model PLATINUM-10000-30
2 of 2 photos
HEICO Lighting power supply transformer, model TFT-06PL-9000-30
January 8, 2013
The transformers do not meet the UL standard for this product and pose a fire risk.
HEICO lighting™; toll-free at (800) 665-1166, from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.heicolighting.com and click on Products for more information.
This recall involves neon power supply transformers designed to power commercial signs. They are in black metal boxes about 4.5 inches long by 3.5 inches wide with rows of vents on all sides. “HEICO LIGHTING™” and the model information are printed on a plate on the transformer. The recalled models include PLATINUM-9000-30, PLATINUM-10000-30, PLATINUM-12000-30, TFT-04PL-6000-30, and TFT-06PL-9000-30.
Consumer should stop using these recalled power supply transformers and unplug them immediately until a free replacement transformer has been professionally installed. Contact HEICO lighting to schedule the free installation of a replacement transformer.
HEICO lighting directly to ten distributors nationwide from December 2011 through May 2012 for between $60 and $150.
Denco Sales; Graphic Solution; Hart Supply; Interstate Electric; Montroy Supply Co; N.Glantz & Son; Pioneer Supply; Reece Supply Co; Sun Supply; Tubelite Co.
HEICO lighting, a division of EMD Technologies, of Montreal, Quebec, Canada
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/Newsroom/Subscribe/.
800-638-2772 (TTY 301-595-7054)
Call to obtain product safety and other agency information and to report unsafe products.
Hotline staff may be reached from 8:00 am-5:30 pm ET. Messages may be left anytime after these hours. Available 24 hours a day, 7 days a week.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site.