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You are here: Home / Product Recalls / CPSC Press Releases / CPSC – Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard

CPSC – Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard

February 9, 2013 By The CPSC Leave a Comment

Consumers Businesses

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

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Picture of Recalled Window Covering

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Picture of Recalled Window Covering

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Picture of Recalled Window Covering

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icture of Recalled Window Covering

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Picture of Recalled Window Covering

Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordlock top-down/bottom-up Hunter Douglas pleated shades; Hunter Douglas Brilliance Privacy View pleated shades and standard cordlock Duette and Applause Duolite shades

Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.

For additional information, contact Hunter Douglas at (800) 997-2389 from 9 a.m. to 8 p.m. ET Monday through Friday or visit the firm’s website at https://www.hunterdouglas.com/connector

About 4,400 shades

This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.

None

CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.

Hunter Douglas dealers nationwide from January 2011 through August 2012. Custom shade prices vary widely based on size, style and dealer. Retail prices for these recalled shades range from $240 up.

Hunter Douglas Fabrication Co., of West Sacramento, Calif.

United States

In homes where children live or visit, examine all shades and blinds to make sure there are not accessible cords on the front, side or back of the product. CPSC recommends the use of cordless window coverings in these homes.

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.

To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/Newsroom/Subscribe/.

800-638-2772 (TTY 301-595-7054)

Call to obtain product safety and other agency information and to report unsafe products.

Hotline staff may be reached from 8:00 am-5:30 pm ET. Messages may be left anytime after these hours. Available 24 hours a day, 7 days a week.

Please use the below phone number for all media requests.

Phone: (301) 504-7908

Spanish: (301) 504-7800

The link you selected is for a destination outside of the Federal Government. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees.

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