Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
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Tilt-turn stay arms
Window Fittings: Tilt-turn Stay Arms and Side-hung Sash Hinges
The window fittings can break. This can cause the window to fall, posing an injury hazard to consumers.
For additional information, contact GU Hardware toll-free at (855) 355-8810 from 7:30 a.m. to 12 p.m. and frp, 1 p.m. to 4:30 p.m. ET Monday through Thursday; and from 7:30 a.m. to 12 p.m. and from 1 p.m. to 2 p.m. ET Friday, or visit the firm’s website at www.ak-warning.com.
This recall involves tilt-turn stay arm and side-hung sash hinge adjustable window fittings. They are used to attach a window to a frame and primarily sold for use in commercial buildings. The fittings have clamps, locking pins and stainless steel springs. “G-U” and the component number are stamped at the ends of the fitting. The recalled G-U Hardware window fittings have the following model names, and model and component numbers:
G-U Hardware has received two reports from the Far East of windows falling, including one report of a broken thumb. There have been no incidents reported in the U.S.
Contact G-U Hardware to arrange for the free replacement and installation of new window fittings.
G-U Hardware sold the recalled window fittings directly to hardware wholesalers and window manufacturers nationwide from October 2002 to December 2011 for between $7 and $26.
G-U Hardware, Inc., of Newport News, Va.
G-U Yapi of Turkey
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/Newsroom/Subscribe/.
800-638-2772 (TTY 301-595-7054)
Call to obtain product safety and other agency information and to report unsafe products.
Hotline staff may be reached from 8:00 am-5:30 pm ET. Messages may be left anytime after these hours. Available 24 hours a day, 7 days a week.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
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