Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
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Jotul North America fireplace insert
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Scan fireplace insert
Jotul and Scan gas fireplace inserts
The fireplace insert’s electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
Jotul North America; at (800) 797-5912, from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.jotul.com and click on Consumer Bulletin for more information.
About 1,200 in the United States and 50 in Canada
This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert.
Jotul GI 450 DVII
30001 through 31056
Jotul GI 450 DV TSI
1001 through 1182
Scan 45i TSI
The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit’s model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
Independent specialty fireplace and stove stores nationwide and in Canada from June 2010 through September 2012 for about $2,200.
Jotul North America, of Gorham, Maine
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/Newsroom/Subscribe/.
800-638-2772 (TTY 301-595-7054)
Call to obtain product safety and other agency information and to report unsafe products.
Hotline staff may be reached from 8:00 am-5:30 pm ET. Messages may be left anytime after these hours. Available 24 hours a day, 7 days a week.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
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