Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
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Diamondback Steilacoom RCX bicycle
2013 Diamondback Steilacoom RCX bicycles
Bicycles assembled with incorrect headset parts could cause the steerer tube to fail, causing the rider to lose control and fall or crash.
Diamondback Bicycles: (800) 222-5527 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.diamondback.com and click the Support tab to get to the recall information.
Bicycles included in the recall are the 2013 Diamondback Steilacoom RCX, which are black in color and sold in various sizes ranging from 50-cm to 59-cm. “RCX” is printed on the top tube of the bicycle. The bicycle is for use on or off-road.
Consumers should stop riding their bicycle and take it to an authorized Diamondback dealer to have it inspected. Bicycles found to have the incorrect headset parts will have the fork replaced and assembled with the correct headset parts at no charge.
Online through Promotive.com and 3point5.com, as well as through authorized Diamondback retailers nationwide from August 2012 through September 2012 for between $900 and $1100.
Diamondback Bicycles, of Kent, Wash.
Universal Cycle Corp., of Guang Zhou, China
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/Newsroom/Subscribe/.
800-638-2772 (TTY 301-595-7054)
Call to obtain product safety and other agency information and to report unsafe products.
Hotline staff may be reached from 8:00 am-5:30 pm ET. Messages may be left anytime after these hours. Available 24 hours a day, 7 days a week.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
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