THE FOLLOWING PRODUCT SAFETY RECALL WAS VOLUNTARILY CONDUCTED BY THE FIRM IN COOPERATION WITH THE CPSC. CONSUMERS SHOULD STOP USING THE PRODUCT IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.
NAME OF PRODUCT: SOLEUSAIR SPACE HEATERS
UNITS: ABOUT 28,000
RETAILER: QVC, OF WEST CHESTER, PA.
IMPORTER: SOLEUS INTERNATIONAL, OF EL MONTE, CALIF.
HAZARD: THE UNIT CAN OVERHEAT, POSING A FIRE HAZARD TO CONSUMERS.
INCIDENTS/INJURIES: THE FIRM HAS RECEIVED NINE REPORTS OF FLAMES INSIDE OR COMING OUT OF THE HEATERS, AND 70 ADDITIONAL REPORTS OF SMOKING, OVERHEATING, SPARKING, MELTING, AND/OR EMITTING BURNING ODORS. NO INJURIES HAVE BEEN REPORTED.
DESCRIPTION: THE RECALLED HEATER IS A 1,500 WATT, BLACK OR CHARCOAL-COLORED, CANISTER-SHAPED SPACE HEATER WITH THREE HEAT SETTINGS. THE UNIT IS ABOUT 25″ HIGH X 10″ IN DIAMETER (NOT INCLUDING THE WHEELS). THE WORDS “SOLEUSAIR 360 MICATHERMIC HEATER” ARE PRINTED ON A LABEL LOCATED ON THE FRONT OF THE UNIT.
SOLD THROUGH: QVC’S TELEVISED SHOPPING PROGRAMS, ITS WEB SITE, AND IN QVC’S STUDIO, EMPLOYEE AND RETAIL STORES FROM DECEMBER 2007 THROUGH MARCH 2008 FOR BETWEEN $65 AND $80.
MANUFACTURED IN: CHINA
REMEDY: CONSUMERS SHOULD IMMEDIATELY STOP USING THE HEATER AND UNPLUG IT. CONSUMERS WHO PURCHASED THE HEATER THROUGH A QVC TELEVISION PROGRAM OR QVC.COM WERE MAILED INSTRUCTIONS ON HOW TO RECEIVE A REFUND. CONSUMERS WHO HAVE NOT RECEIVED AN INFORMATION PACKET SHOULD CONTACT QVC. CONSUMERS WHO PURCHASED THE HEATER AT A QVC STORE SHOULD RETURN THE HEATER TO ANY QVC STORE TO RECEIVE A FULL REFUND.
CONSUMER CONTACT: FOR FURTHER INFORMATION, CONTACT QVC AT (800) 367-9444 BETWEEN 7 A.M. AND 1 A.M. ET ANY DAY, OR VISIT THE FIRM’S WEB SITE AT WWW.QVC.COM
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