WASHINGTON, D.C. – THE U.S. CONSUMER PRODUCT SAFETY COMMISSION, IN COOPERATION WITH THE FIRM NAMED BELOW, TODAY ANNOUNCED A VOLUNTARY RECALL OF THE FOLLOWING CONSUMER PRODUCT. CONSUMERS SHOULD STOP USING RECALLED PRODUCTS IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.
NAME OF PRODUCT: H2O MOP STEAM CLEANERS
UNITS: ABOUT 580,000
DISTRIBUTOR: THANE INTERNATIONAL, INC., OF LA QUINTA, CALIF.
HAZARD: THE POWER CORD CAN UNEXPECTEDLY WEAR DOWN AND EXPOSE THE WIRING, POSING A SHOCK AND BURN HAZARD TO CONSUMERS.
INCIDENTS/INJURIES: THANE HAS RECEIVED 10 REPORTS OF INCIDENTS INVOLVING SHOCK INJURIES AND EIGHT REPORTS OF INCIDENTS INVOLVING BURN INJURIES.
DESCRIPTION: THE H2O MOP IS AN ELECTRICALLY-POWERED APPLIANCE FOR CLEANING A VARIETY OF FLOOR SURFACES THAT USES MICROFIBER OR DISPOSABLE CLOTHS ON A CLEANING HEAD THROUGH WHICH STEAM IS DISPERSED. H2O MOPS ARE WHITE WITH A PURPLE WATER TANK WITH THE “H20” AND “M” SYMBOL PRINTED ON THE TOP OF THE CLEANING HEAD. THE MODEL NUMBERS OF AFFECTED UNITS ARE 808.092 AND OEM-TV-001. THIS RECALL ONLY INCLUDES H2O MOPS WITH THE FOLLOWING REFERENCE NUMBERS PRINTED ON THE LABEL ON THE BACK OF THE PRODUCT: 200709198 TO 200803148 OR H20M1000 TO M-H20M1198.
SOLD: DIRECTLY TO CONSUMERS BY THANE THROUGH TELEVISION INFOMERCIALS; ON THE WEB AT WWW.THANE.COM; BY QVC, THROUGH ITS TELEVISED SHOPPING PROGRAM; AND BY RETAILERS NATIONWIDE FROM JUNE 2007 THROUGH DECEMBER 2008 FOR ABOUT $100.
MANUFACTURED IN: CHINA
REMEDY: CONSUMERS SHOULD IMMEDIATELY STOP USING RECALLED STEAM CLEANERS AND CONTACT THANE TO RECEIVE A FREE REPAIR KIT. THANE IS SENDING REPAIR KITS TO ALL CONSUMERS WHO PURCHASED RECALLED UNITS DIRECTLY FROM THANE.
CONSUMER CONTACT: FOR ADDITIONAL INFORMATION, CONTACT THANE ANYTIME AT (800) 485-0017 OR VISIT THE FIRM’S WEB SITE AT WWW.H2OMOPSERVICE.COM
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