WASHINGTON, D.C. – THE U.S. CONSUMER PRODUCT SAFETY COMMISSION, IN COOPERATION WITH THE FIRM NAMED BELOW, TODAY ANNOUNCED A VOLUNTARY RECALL OF THE FOLLOWING CONSUMER PRODUCT. CONSUMERS SHOULD STOP USING RECALLED PRODUCTS IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.
NAME OF PRODUCT: ERGORAPIDO, PRONTO AND PRECISION VACUUMS
UNITS: ABOUT 320,000
DISTRIBUTOR: ELECTROLUX HOME CARE PRODUCTS INC., OF BLOOMINGTON, ILL.
HAZARD: THE VACUUM’S BATTERY CAN EXPAND AND BURST, POSING A RISK OF INJURY TO THE USER AND BYSTANDERS.
INCIDENTS/INJURIES: ELECTROLUX HAS RECEIVED 34 REPORTS OF INCIDENTS IN THE U.S. INVOLVING DAMAGE TO THE VACUUM AND SURROUNDING PROPERTY. THERE HAVE BEEN TWO REPORTS OF MINOR INJURIES, INCLUDING SWOLLEN HANDS AND IRRITATION TO THE EYES FROM CONTACT WITH BATTERY POWDER.
DESCRIPTION: THIS RECALL INVOLVES 2-IN-1 CORDLESS STICK VACUUMS WITH A DETACHABLE HAND VACUUM AND FREE-STANDING CHARGER. UNITS INVOLVED IN THE RECALL HAVE 9.6-VOLTS PRINTED ON A SERIAL PLATE ON THE UNDERSIDE OF THE HANDHELD UNIT, AND THE FOLLOWING SERIAL NUMBERS: 074000001 THROUGH 085100001 AND 74000001 THROUGH 85100001.
EL1000A – PRONTO EL1000B – PRONTO EL1000BX – PRONTO EL1000BZ – PRONTO PE1000B – PRECISION EL1005A – ERGORAPIDO EL1006A – ERGORAPIDO
SOLD AT: MAJOR AND INDEPENDENT RETAILERS NATIONWIDE FROM NOVEMBER 2007 THROUGH MARCH 2009 FOR ABOUT $100.
MANUFACTURED IN: CHINA
REMEDY: CONSUMERS SHOULD IMMEDIATELY UNPLUG AND STOP USING THE RECALLED VACUUMS AND CONTACT ELECTROLUX FOR A FREE REPLACEMENT OF THE HANDHELD PORTION WHICH CONTAINS THE BATTERIES.
CONSUMER CONTACT: FOR ADDITIONAL INFORMATION, CONTACT ELECTROLUX HOME CARE PRODUCTS AT (800) 932-1778 BETWEEN 8 A.M. AND 7:30 P.M. CT MONDAY THROUGH FRIDAY, 10 A.M. AND 6:30 P.M. CT SATURDAY AND SUNDAY. CONSUMERS CAN ALSO VISIT THE FIRM’S WEB SITE AT WWW.STICKVACRECALL.COM
I was just shopping at Lowes in Chattanooga, TN and they have the EL1006A in stock. I almost bought it. It looks like it is on recall from this review.
I have been calling Electrolux for two months, they are supposed to send me a box so I can return my vaccuum but they don’t.
Do you have a suggestion.
Woah, we have the same name! Not even kidding!
Keep calling, and if they do not respond, it is because they want to keep their money. Get your own box and offer to return it. Be forceful. Ask for their address and everything. Ask for the name of the person you are speaking to. Don’t put up with their nonsense. Someone I know bought something similar and had a similar problem.