THE FOLLOWING PRODUCT SAFETY RECALL WAS VOLUNTARILY CONDUCTED BY THE FIRM IN COOPERATION WITH THE CPSC. CONSUMERS SHOULD STOP USING THE PRODUCT IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.
NAME OF PRODUCT: AVIVA LEAPS AND BOUNDS FOLDING TRAMPOLINES WITH SAFETY PAD (“L&B”) AND AVIVA PIRATE JUMP ‘N PLAY TRAMPOLINES (“PIRATE”)
UNITS: ABOUT 14,000
MANUFACTURER: AVIVA SPORTS, INC. OF CAMDENTON, MO.
HAZARD: THE METAL SUPPORT LEGS OF THE TRAMPOLINE CAN BEND OR BREAK AND THE BUNGEE CORDS THAT SECURE THE MAT TO THE FRAME OF THE TRAMPOLINE CAN FRAY OR BREAK, POSING A FALL HAZARD TO THE USER.
INCIDENTS/INJURIES: AVIVA SPORTS HAS RECEIVED 24 REPORTS OF THE LEGS ON THE FRAME OF THE TRAMPOLINE BENDING OR BREAKING. AVIVA ALSO RECEIVED THREE REPORTS OF INJURIES INCLUDING ONE ADULT WHO INJURED HIS HAND WHILE ASSEMBLING THE PRODUCT, ONE CHILD WHO CHIPPED THEIR TOOTH AFTER FALLING OFF THE PRODUCT AND ONE CHILD THAT CUT HIS LEG ON THE PRODUCT.
DESCRIPTION: THE RECALL INCLUDES TWO SEPARATE MODEL TRAMPOLINES. THE LEAPS & BOUNDS TRAMPOLINE IS A 34 INCH BY 34 INCH TRAMPOLINE WITH A HOLD-ON HANDLE WITH MODEL NUMBER 12731 PRINTED ON THE PAD THAT GOES AROUND THE FRAME OF THE PRODUCT. THE PIRATE JUMP & PLAY TRAMPOLINE HAS AN ENCLOSURE AND MODEL NUMBER 0840525.
SOLD BY: SPORTS EQUIPMENT E-RETAILERS AND CATALOG COMPANIES AND BY CHELSEA & SCOTT THROUGH ITS WEB SITE AND THE “LEAPS AND BOUNDS” CATALOG FROM SEPTEMBER 2006 THROUGH JANUARY 2009 FOR ABOUT $100 TO $200.
MANUFACTURED IN: CHINA
REMEDY: CONSUMERS SHOULD IMMEDIATELY STOP USING THE TRAMPOLINE AND CONTACT AVIVA TO RECEIVE INSTRUCTIONS FOR RETURNING THE TRAMPOLINE AND TO RECEIVE A FULL REFUND.
CONSUMER CONTACT: FOR ADDITIONAL INFORMATION, CONTACT AVIVA SPORTS AT (888) 352-9763 ANYTIME MONDAY THROUGH FRIDAY, OR VISIT THE FIRM’S WEB SITE AT WWW.AVIVA-TRAMPOLINE-RECALL.COM
Dale LaRocco says
I returned the bands of the trampline as requested and i have not received any check for this product.. i paid $99 plus for this item and where is my refund??
My grandson is without the toy and i am without the money to get him a new one, obviously from another website…please advise…Dale Larocco
Nicole from CT says
I also returned the bands from the trampoline as requested and have not received any refund. I have waited for a few months now… Still waiting…What’s the delay???????????????????????????
Who do you call to inquire about refund status?