WASHINGTON, D.C. – THE U.S. CONSUMER PRODUCT SAFETY COMMISSION, IN COOPERATION WITH THE FIRM NAMED BELOW, TODAY ANNOUNCED A VOLUNTARY RECALL OF THE FOLLOWING CONSUMER PRODUCT. CONSUMERS SHOULD STOP USING RECALLED PRODUCTS IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.
NAME OF PRODUCT: RECHARGEABLE BATTERIES SOLD WITH PORTABLE DVD/CD/MP3 PLAYERS
UNITS: ABOUT 13,000
IMPORTER: COBY ELECTRONICS CORP., OF LAKE SUCCESS, N.Y.
HAZARD: THE RECHARGEABLE BATTERIES CAN OVERHEAT, POSING A FIRE HAZARD TO CONSUMERS.
INCIDENTS/INJURIES: COBY ELECTRONICS HAS RECEIVED FOUR REPORTS OF BATTERIES OVERHEATING, THREE OF WHICH RESULTED IN MINOR PROPERTY DAMAGE FROM A FIRE. NO INJURIES HAVE BEEN REPORTED.
DESCRIPTION: THIS RECALL INVOLVES BATTERIES WITH SERIAL NUMBERS LISTED BELOW SOLD WITH THE TF-DVD 1020 PORTABLE DVD/CD/MP3 PLAYERS. THE BATTERY’S SERIAL NUMBER CAN BE FOUND ON A WHITE STICKER AFFIXED TO IT. THE PRODUCT LOOKS LIKE A SMALL LAPTOP COMPUTER AND HAS A 10” SWIVEL TV SCREEN. “COBY” IS WRITTEN ON THE FRONT COVER AND UNDER THE SCREEN. “TF-DVD 1020” CAN BE FOUND ON THE BOTTOM OF THE UNIT.
RECALLED BATTERIES SERIAL NUMBER RANGES: DG240043D503000001-1006 DG240006D503000001-400 DG240039D603000001-3000 DG240111D603000001-2000 DG240143D602000001-3000 DG240106D602000001-2000 DG240106D702000001-2000 DG240183D942000001-100 DG240071DB02000001-1400 DG240115D702000001-1726 DG240115D702000001-2500
SOLD AT: DISCOUNT, ELECTRONICS, MUSIC, TOY, OFFICE SUPPLY STORES AND DISTRIBUTORS OF ELECTRONIC PRODUCTS NATIONWIDE. THE TF-DVD 1020 UNITS CONTAINING THE RECALLED BATTERIES WERE SOLD FROM MAY 2007 THROUGH JULY 2008 FOR ABOUT $168.
MANUFACTURED IN: CHINA
REMEDY: CONSUMERS SHOULD IMMEDIATELY STOP USING THE “TV-DVD 1020” PLAYERS WITH THE RECALLED BATTERIES AND CONTACT THE FIRM TO ARRANGE FOR A FREE REPLACEMENT BATTERY. AFTER REMOVING THE RECALLED BATTERIES FROM THE UNIT, CONSUMERS CAN CONTINUE TO USE IT WITH THE AC OR DC POWER ADAPTER.
CONSUMER CONTACT: FOR ADDITIONAL INFORMATION, CONTACT COBY ELECTRONICS TOLL-FREE AT (866) 945-2629 BETWEEN 8 A.M. AND 5 P.M. ET MONDAY THROUGH FRIDAY OR VISIT THE FIRM’S WEB SITE AT WWW.COBYUSA.COM
TF-DVD1020 BATTERY PACK WITH WHITE STICKER AND SERIAL NUMBER
I need the email address for Coby Electronics, as I cannot access the email address via the link on your web site. I need product replacement info. and have tried many times by phone (told to call later, but can never connect to a human being).
Thank you.
Sharon Martelli
I owned a Coby portable DVD player, TF-DVD7387, the rechargeable battery overheat, and was totally damage, fortunately I unplugged it on time to avoid a major issue, the battery was manufactured aug 2008 and model YK8082421009881, I need to know how can I report this issue? and How I get a free replacement battery.