WASHINGTON, D.C. – THE U.S. CONSUMER PRODUCT SAFETY COMMISSION, IN COOPERATION WITH THE FIRM NAMED BELOW, TODAY ANNOUNCED A VOLUNTARY RECALL OF THE FOLLOWING CONSUMER PRODUCT. CONSUMERS SHOULD STOP USING RECALLED PRODUCTS IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.
NAME OF PRODUCT: “SKY SCRAMBLER” AND “THE SHARPER IMAGE” WIRELESS INDOOR HELICOPTERS
UNITS: ABOUT 685,000
IMPORTER/DISTRIBUTOR: INNOVAGE LLC, OF FOOTHILL RANCH, CALIF.
HAZARD: THE RECHARGEABLE LITHIUM ION BATTERY INSIDE THE HELICOPTERS CAN OVERHEAT, CATCH FIRE, AND IGNITE NEARBY COMBUSTIBLES, POSING FIRE AND BURN HAZARDS TO CONSUMERS.
INCIDENTS/INJURIES: INNOVAGE HAS RECEIVED TWO REPORTS OF INCIDENTS OF THE TOY HELICOPTERS IGNITING, INCLUDING ONE BURN INJURY TO A CONSUMER’S FINGERTIP.
DESCRIPTION: THE “SKY SCRAMBLER” AND “THE SHARPER IMAGE” TOY HELICOPTERS HAVE YELLOW, RED OR BLUE DECALS. BH26047 IS PRINTED ON THE SKY SCRAMBLER’S TAIL. “THE SHARPER IMAGE” IS PRINTED ON THE TAIL OF “THE SHARPER IMAGE” HELICOPTERS.
SOLD AT: MASS MERCHANDISERS, DEPARTMENT STORES, DRUG STORES, AND OTHER RETAIL STORES NATIONWIDE, AND ON THE WEB FROM JUNE 2007 THROUGH MAY 2008 FOR ABOUT $20.
MANUFACTURED IN: CHINA
REMEDY: CONSUMERS SHOULD IMMEDIATELY STOP USING THE RECALLED HELICOPTERS AND CONTACT INNOVAGE FOR A FULL REFUND.
CONSUMER CONTACT: FOR ADDITIONAL INFORMATION, CONTACT INNOVAGE TOLL FREE AT (866) 672-2630 BETWEEN 7 A.M. AND 7 P.M. PT MONDAY THROUGH FRIDAY, VISIT THE FIRM’S WEB SITES AT WWW.INNOVAGE.NET AND WWW.COPTERRECALL.ORG OR EMAIL THE FIRM AT [email protected]
THE SKY SCRAMBLER HELICOPTER THE SHARPER IMAGE HELICOPTER
Elaine Dunseath says
I received the recall letter this afternoon in the mail. The company advises the consumer to email : [email protected] but there is no information indicating what to do. Please advise.
sheila hughes says
Same here…NO INFOavailable
Cassandra Derrico says
I’ve tried to respond to the recall by asking for a return label. No response was given. Please reply.
T Yarnall says
I returned my son’s helicopter after ringing and ringing to get the recall envelope; now NOTHING……no refund on my son’s toy and they won’t pick up the phone.
will75 says
July 25, 2008Same here