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You are here: Home / Product Recalls / CPSC Press Releases / Fireplace Wall Controls Recalled by Hearth & Home Technologies; High Temperatures Can Result in Property Damage

Fireplace Wall Controls Recalled by Hearth & Home Technologies; High Temperatures Can Result in Property Damage

May 29, 2008 By The CPSC Leave a Comment

THE FOLLOWING PRODUCT SAFETY RECALL WAS VOLUNTARILY CONDUCTED BY THE FIRM IN COOPERATION WITH THE CPSC. CONSUMERS SHOULD STOP USING THE PRODUCT IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.

NAME OF PRODUCT: INTELLISWITCH FIREPLACE WALL CONTROLS

UNITS: ABOUT 22,000

MANUFACTURER (FIREPLACE): HEARTH & HOME TECHNOLOGIES INC., OF LAKEVILLE, MINN.

MANUFACTURER (WALL CONTROLS): NORTECH SYSTEMS INC., OF WAYZATA, MINN.

HAZARD: FAILURE IN THE WALL CONTROL SYSTEM CAN CAUSE THE FIREPLACE TO TURN ON BY ITSELF CREATING A RISK OF PROPERTY DAMAGE. IF THE CONTROL FAILS AND THE CONSUMER HAS LEFT COMBUSTIBLE OBJECTS DIRECTLY IN FRONT OF AN UNATTENDED FIREPLACE, THERE MAY ALSO BE A RISK OF FIRE.

INCIDENTS/INJURIES: HEARTH & HOME HAS RECEIVED 13 REPORTS OF A FIREPLACE TURNING ITSELF ON AND CONTINUING TO OPERATE, INCLUDING TWO REPORTS OF MINOR PROPERTY DAMAGE CAUSED BY HIGH TEMPERATURE. NO FIRES OR INJURIES HAVE BEEN REPORTED.

DESCRIPTION: THIS RECALL INVOLVES WSK-300 INTELLISWITCH FIREPLACE WALL CONTROLS SOLD WITH HEAT & GLO GAS DIRECT VENT FIREPLACES WITH THE FOLLOWING MODEL & SERIAL NUMBERS:

MODEL NUMBER SALES PERIOD ALL SERIAL NUMBERS UP TO
6000GLX-IPI-S JANUARY 2007 TO JANUARY 22, 2008 0021279289
6000GLX-IPILP-S JANUARY 2007 TO JANUARY 22, 2008 0021279322
6000GLX-IPI-R JANUARY 2007 TO JANUARY 28, 2008 0021281203
6000GLX-IPILP-R JANUARY 2007 TO JANUARY 22, 2008 0021279291
CERONA 36 JANUARY 2007 TO JANUARY 22, 2008 0021279592
CERONA 42 JANUARY 2007 TO JANUARY 23, 2008 0021279097

THE FIREPLACES HAVE A SERIAL PLATE LOCATED ON THE FLOOR, RIGHT HAND SIDE, OF THE FIREPLACE CONTROL COMPARTMENT. THE MODEL CODE, SERIAL NUMBER, AND DATE OF MANUFACTURE ARE ON THIS PLATE.

THE RECALL ALSO INCLUDES THE FOLLOWING WALL CONTROLS SOLD SEPARATELY:

WALL CONTROL MODEL NUMBER SALES PERIOD ALL SERIAL NUMBERS
HEAT & GLO WSK-300-HNG JANUARY 2007 TO DECEMBER 2007 NONE
HEATILATOR WSK-300-HTL JUNE 2007 TO DECEMBER 2007 NONE
QUADRA-FIRE WSK-300-QF NOVEMBER 2007 TO DECEMBER 2007 NONE

SOLD BY: FIREPLACE STORES AND DISTRIBUTORS NATIONWIDE FROM JANUARY 2007 THROUGH FEBRUARY 2008 FOR BETWEEN $2,800 AND $3,500. INDIVIDUAL WALL CONTROLS WERE SOLD BY FIREPLACE STORES, DISTRIBUTORS, AND INSTALLERS FROM JANUARY 2007 THROUGH FEBRUARY 2008 FOR $180.

MANUFACTURED IN: UNITED STATES

REMEDY: CONSUMERS SHOULD DISABLE THE FIREPLACE UNTIL THE REPAIR IS PERFORMED IF THEY WILL BE AWAY FROM THEIR RESIDENCE FOR AN EXTENDED PERIOD OF TIME. RETAILERS ARE CONTACTING CONSUMERS DIRECTLY TO INFORM THEM ABOUT THE RETROFIT PROGRAM AND PROVIDE INSTRUCTIONS ON DISABLING THE FIREPLACE. HEARTH & HOME TECHNOLOGIES WILL SEND CONSUMERS A FREE REPLACEMENT WALL CONTROL PANEL FOR INSTALLATION BY THE CONSUMER OR TRAINED TECHNICIAN. CONSUMERS NOT CONTACTED BY THEIR RETAILER SHOULD CONTACT HEARTH & HOME TECHNOLOGIES.

CONSUMER CONTACT: FOR ADDITIONAL INFORMATION, CONTACT HEARTH & HOME TECHNOLOGIES AT (800) 215-5152 BETWEEN 7 A.M. AND 7 P.M. CT MONDAY THROUGH FRIDAY OR VISIT THE FIRM’S WEB SITE AT WWW.HEATNGLO.COM

PICTURE OF RECALLED FIREPLACE WALL CONTROLSPICTURE OF RECALLED FIREPLACE WALL CONTROLS

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Filed Under: CPSC Press Releases

About The CPSC

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of types of consumer products under the agency's jurisdiction.

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