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You are here: Home / Product Recalls / CPSC Press Releases / Cane Creek Bicycle Shocks Recalled

Cane Creek Bicycle Shocks Recalled

January 8, 2015 By The CPSC Leave a Comment

Cane Creek issued a recall of their DBINLINE Rear Bicycle Shocks. The shock absorber is marked with incorrectly identified adjustment directions for High Speed Rebound (HSR) damping, and as a result of following these directions unexpected behavior by a bike’s suspension could take place, and pose a fall hazard to a rider.

About 5,500 units in the US and Canada have been recalled. The company has received four complaints from customers, one of which involved an injury report with bruises in the midsection. Consumers should stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.

This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(-) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words “INLINE” marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in ranges: AA00002 – AA07304 and SA00077 – SA03926.

The shocks were sold separately and with the following mountain bikes:

2015 Alutech – Tofane, 2015 Banshee – Phantom and Spitfire, 2015 Bianchi – Methanol 29, 2015 Canyon – Spectral 140 – 27.5 and 29,  Strive CF,  2015 Ghost – AMR Riot 130, 2015 Guerilla – Gravity Megatrail, 2015 Ibis – Ripley 29, 2015 Intense – Tracer, Carbine 29 and Spyder 29 Comp, 2015 Knolly – Warden, 2015 Nicolai – Helius, 2015 Norco – Sight Carbon 7.1, 2015 Nukeproof – Mega TR, 2015 Orange – Five and Five 29, 2015 Specialized – Enduro 650B and 29

They were purchased from distributors and retailers globally May to September 2014 for about $495 each or included in the price of the bike.

Cane Creek Cycling Components, Inc.; Fletcher, N.C.
Cane Creek Cycling Components at (844) 490-3663 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.canecreek.com and click on “Safety and Recall” for recall information.

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