Company Announcement Date:
October 06, 2022
FDA Publish Date:
October 07, 2022
Product Type:
Food & Beverages



Reason for Announcement:

Recall Reason Description

Undeclared Milk Allergen

Company Name:
Bakkavor USA
Brand Name:

Brand Name(s)

H-E-B Meal Simple

Product Description:

Product Description

Tomato Basil Soup

Company Announcement

Jessup, Pennsylvania (October 6, 2022) – Bakkavor USA of Jessup, Pennsylvania, is initiating a proactive, voluntary recall of the 32-ounce Meal Simple Tomato Basil Soup as it has been mislabeled and may contain undeclared dairy. People who have an allergy or severe sensitivity to dairy run the risk of a serious or life-threatening allergic reactions if they consume the product. The 32-ounce Meal Simple Tomato Basil Soup with the 12/2/2022 best date was sold at H-E-B stores in Texas with a label stating Meal Simple Beef Chili With Beans.

The recall was initiated after it was discovered that the front label was mislabeled for the 32-ounce Meal Simple Tomato Basil Soup, produced on 9/15/2022 with best by date of 12/2/2022 and does not contain an allergen declaration of milk, which is found in the product. The root cause investigation is ongoing and there have been no known reports of adverse reactions.

Consumers who have purchased 32-ounce Meal Simple Beef Chili with Beans or Meal Simple Tomato Basil Soup are urged to return it to the place of purchase for a full refund. Consumers with questions may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 5 p.m. Central Standard Time.


Bakkavor (LSE: BAKK) is a leading provider of premium fresh prepared food (“FPF”) in the US servicing the nation’s largest retail and foodservice operators with an innovative and extensive product portfolio of high-quality, fresh, healthy, and convenient foods. Founded in 1986 and headquartered in the UK where today Bakkavor is #1 in market share within the four FPF product categories of meals, salads, desserts, and pizza & bread. The company also operates an emerging international business in China. Today, Bakkavor has over 19,000 employees and operates 5 factories in the United States, 9 in China, and 25 in the UK. To learn more about Bakkavor, and follow along on social media @Bakkavor.

Company Contact Information

H-E-B Customer Service

Product Photos