HelloLife, Inc. in Grand Rapids, MI is initiating a voluntary recall of four different products, Neuroveen, Respitrol, Thyroveev and Compulsin, within expiry, to the retail and consumer level due to possible microbial contamination. Neuroveen has been tested and found to be contaminated with Staphylococcus saprophyticus and Burkholderia cepacia. Compulsin has been identified as containing Burkholderia cepacia.
Respitrol and Thyroveev are still pending bacterial identification. Each product being recalled is for a single lot that was packaged into 2-ounce amber bottles (see table below) that were manufactured at the King Bio, Inc facility in Asheville, NC.
Administration or use of drug products with microbial contamination could potentially result in increased infections that may require medical intervention, and could result in infections that could be life threatening to certain individuals. To date, HelloLife, Inc. has not received any reports of adverse events related to the recalled products.
Specific information is as follows, all products are packaged into 2 ounce amber bottles:
| PRODUCT | INDICATION | NDC | UPC | LOT | EXP. DATE |
|---|---|---|---|---|---|
| Neuroveen | Natural temporary relief for nerve pain symptoms | 49726- 015-02 |
891129002804 | NV/030717D | 07/19 |
| Respitrol | Natural temporary relief for respiratory symptoms | 49726- 003-02 |
891129002729 | RE/030717E | 07/19 |
| Thyroveev | Natural temporary relief for sluggish thyroid symptoms | 49726- 025-02 |
349726000063 | TVV/030717F | 07/19 |
| Compulsin | Nervous, repetitive thought/behavior relief | 49726- 034-02 |
891129002194 | CO/030717B | 07/19 |
These products can be identified by the main label on the bottle and the lot number that is printed on the label. Product was distributed worldwide via wholesale, retail and online sales.
HelloLife, Inc. is notifying its distributors and customers by email, phone calls and written letters sent via the postal service and is arranging for replacement products where available and/or refunds. Consumers, retailers and wholesalers that have product, which is being recalled, should stop use immediately and remove all inventory from sales and contact HelloLife, Inc. to arrange for disposal and product replacement or refunds.
Consumers with questions regarding this recall can contact HelloLife, Inc. by calling 1-616-803- 7243 Monday-Friday 9:00 a.m. to 5:00 p.m. EST. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this drug product.
Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA’s MedWatch Adverse Event Reporting Program wither online, by regular mail or by fax. FDA contact instructions are:
This recall is being conducted with the knowledge of and in cooperation with the U.S. Food and Drug Administration.
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