Nutro Products Recalls Limited Range of Dry Cat Food

CONTACT: MONICA BARRETT NUTRO PRODUCTS, INC. (615) 628-5387 MONICA.BARRETT@EFFEM.COM

NUTRO PRODUCTS ANNOUNCED A VOLUNTARY RECALL OF SELECT VARIETIES OF NUTRO® NATURAL CHOICE® COMPLETE CARE® DRY CAT FOODS AND NUTRO® MAX® CAT DRY FOODS WITH “BEST IF USED BY DATES” BETWEEN MAY 12, 2010 AND AUGUST 22, 2010. THE CAT FOOD IS BEING VOLUNTARILY RECALLED IN THE UNITED STATES AND TEN ADDITIONAL COUNTRIES.  THIS RECALL IS DUE TO INCORRECT LEVELS OF ZINC AND POTASSIUM IN OUR FINISHED PRODUCT RESULTING FROM A PRODUCTION ERROR BY A US-BASED PREMIX SUPPLIER.

TWO MINERAL PREMIXES WERE AFFECTED.  ONE PREMIX CONTAINED EXCESSIVE LEVELS OF ZINC AND UNDER-SUPPLEMENTED POTASSIUM. THE SECOND PREMIX UNDER-SUPPLEMENTED POTASSIUM.  BOTH ZINC AND POTASSIUM ARE ESSENTIAL NUTRIENTS FOR CATS AND ARE ADDED AS NUTRITIONAL SUPPLEMENTS TO NUTRO® DRY CAT FOOD.

THIS ISSUE WAS IDENTIFIED DURING AN AUDIT OF OUR DOCUMENTATION FROM THE SUPPLIER.  AN EXTENSIVE REVIEW CONFIRMED THAT ONLY THESE TWO PREMIXES WERE AFFECTED. THIS RECALL DOES NOT AFFECT ANY NUTRO® DOG FOOD PRODUCTS, WET DOG OR CAT FOOD, OR DOG AND CAT TREATS. 

AFFECTED PRODUCT WAS DISTRIBUTED TO RETAIL CUSTOMERS IN ALL 50 STATES, AS WELL AS TO CUSTOMERS IN CANADA, MEXICO, JAPAN, KOREA, THAILAND, MALAYSIA, SINGAPORE, INDONESIA, NEW ZEALAND, AND ISRAEL.  WE ARE WORKING WITH ALL OF OUR DISTRIBUTORS AND RETAIL CUSTOMERS, IN BOTH THE US AND INTERNATIONALLY, TO ENSURE THAT THE RECALLED PRODUCTS ARE NOT ON STORE SHELVES. THESE PRODUCTS SHOULD NOT BE SOLD OR DISTRIBUTED FURTHER.

CONSUMERS WHO HAVE PURCHASED AFFECTED PRODUCT SHOULD IMMEDIATELY DISCONTINUE FEEDING THE PRODUCT TO THEIR CATS, AND SWITCH TO ANOTHER PRODUCT WITH A BALANCED NUTRITIONAL PROFILE.  WHILE WE HAVE RECEIVED NO CONSUMER COMPLAINTS RELATED TO THIS ISSUE, CAT OWNERS SHOULD MONITOR THEIR CAT FOR SYMPTOMS, INCLUDING A REDUCTION IN APPETITE OR REFUSAL OF FOOD, WEIGHT LOSS, VOMITING OR DIARRHEA.  IF YOUR CAT IS EXPERIENCING HEALTH ISSUES OR IS PREGNANT, PLEASE CONTACT YOUR VETERINARIAN.

CONSUMERS WHO HAVE PURCHASED PRODUCT AFFECTED BY THIS VOLUNTARY RECALL SHOULD RETURN IT TO THEIR RETAILER FOR A FULL REFUND OR EXCHANGE FOR ANOTHER NUTRO® DRY CAT FOOD PRODUCT.  CAT OWNERS WHO HAVE QUESTIONS ABOUT THE RECALL SHOULD CALL 1-800-833-5330 BETWEEN THE HOURS 8:00 AM TO 4:30 PM CST, OR VISIT WWW.NUTROPRODUCTS.COM.

RECALLED PET FOOD

THE VARIETIES OF NUTRO® NATURAL CHOICE® COMPLETE CARE® DRY CAT FOODS AND NUTRO® MAX® CAT DRY FOODS LISTED BELOW WITH “BEST IF USED BY DATES” BETWEEN MAY 12, 2010 AND AUGUST 22, 2010 ARE AFFECTED BY THIS VOLUNTARY RECALL.  

NUTRO PRODUCTS RECALL LIST – DRY CAT FOODS