Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
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Picture of recalled Hustler 1500 Riding Greens lawnmower
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Picture of recalled Hustler FasTrak lawnmower
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Picture of recalled Hustler FasTrak SuperDuty lawnmower
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Picture of badges on recalled P1 and T1 TRX suspension trainer devices shwing either raised dots or double lines
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Picture of recalled Hustler Super Z lawnmower
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Picture of recalled Hustler TrimStar lawnmower
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Picture of recalled Hustler X-ONE lawnmower
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Picture of recalled BigDog A Series lawnmower
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Picture of recalled BigDog C Series lawnmower
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Picture of recalled BigDog R Diablo lawnmower
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Picture of recalled BigDog R PowerBar lawnmower
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Picture of recalled BigDog R Series lawnmower
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Picture of recalled BigDog T Series lawnmower
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Picture of recalled BigDog X Series lawnmower
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Picture of recalled BigDog X Diablo lawnmower
Hustler and BigDog Lawn Mowers
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower’s fender. The following model names, serial numbers and types of lawn mower are included in this recall:
The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
Excel Industries Inc., of Hesston, Kan.
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to http://www.cpsc.gov/Newsroom/Subscribe/.
800-638-2772 (TTY 301-595-7054)
Call to obtain product safety and other agency information and to report unsafe products.
Hotline staff may be reached from 8:00 am-5:30 pm ET. Messages may be left anytime after these hours. Available 24 hours a day, 7 days a week.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
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