Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Royal Prestige 9-Ply Thermal Wall Cookware

Units: About 1.7 million

Importer: Hy Cite Enterprises LLC, of Madison, Wis.

Manufacturer: Meyer Europe, SRL, of Verdellino, Italy

Hazard: The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.

Incidents/Injuries: The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.

Description: This recall involves stainless steel 9-ply “Thermal Wall” pans sold under the “Royal Prestige” brand name. The products were sold individually and in sets. The following cookware is included in this recall:

Recalled pots and pans have a seal including “Thermal Wall” and “9-Ply” imprinted on the bottom of the pot or pan.

Sold at: Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.

Manufactured in: Italy

Remedy: Consumers should stop using the cookware immediately and contact Hy Cite for instructions for sending the cookware to the firm for repair. Damaged pots and pans will be replaced.

Consumer Contact: Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.

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The U.S. Consumer Product Safety Commission (CPSC) shares product recall information with the public through various channels, including news outlets like US Recall News.

There are 3 comments. Add yours.

  1. Jeannie

    I have this set as well. I returned them in 2013 for the recall. They said the problem was solved. they were wrong. Now the valve has exploded off the side of the pot. My pot is ruined for good.

    Reply
  2. Rosie

    I have returned my cookware (unused) three months ago, when can I get them back?

    Reply
  3. SUSY

    I HAVE ROYAL PRESTIGE I JUST BUY THEM HAVEN’T USED THEM YET.
    ROYAL PRESTIGE IS REPLACING THE PRODUCT. ARE THEY BEEN REPLACE WITH THE NEW ONES THEY HAVE NOW?
    I HEARD THEY ARE VERY TIN..
    IF THEY ARE BEEN REPLACE WITH DOES, MY QUESTION IS…… WHY ARE WE GETTING SOMETHING SOOOOO DIFFERENT OF WHAT WE ARE PAYING FOR? I DON’T THINK THATS RIGHT!

    Reply

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