Maytag Recalls Dishwashers Due to Fire Hazard

The Maytag Man is saddened over recall news.

Maytag is recalling 1.7 million dishwashers due to an electrical failure in the heating element that can cause fires.

The Maytag dishwasher recall is going into effect after dozens of reports involving fires possibly caused by heating element failures in Maytag dishwashers. Although no injuries have been reported, some cases include major fire damage to homes.

The recall includes Maytag®, Amana®, Crosley®, Jenn-Air®, Magic Chef ® and Performa by Maytag® brand dishwashers with plastic tubs and certain serial numbers listed below.

The recalled dishwashers were made with black, bisque, white, silver and stainless steel front panels with the brand name printed on the front of the unit.

Model and serious numbers can be found on a label inside the plastic tub near the left of the door opening. All serial numbers for the recalled dishwashers should start or end with one of the sequences below:

SERIAL NUMBER STARTING WITH OR SERIAL NUMBER ENDING WITH
NW39, NW40, NW41, NW42, NW43, NW44, NW45, NW46, NW47, NW48, NW49, NW50, NW51, NW52, NY01, NY02, NY03, NY04, NY05, NY06, NY07, NY08, NY09, NY10, NY11, NY12, NY13, NY14, NY15, NY16, NY17, NY18, NY19   JC, JE, JG, JJ, JL, JN, JP, JR, JT, JV, JX, LA, LC, LE, LG, LJ, LL, LN, LP, LR, LT, LV, LX, NA, NC, NE, NG, NJ, NL, NN, NP, NR

These Maytag dishwashers were sold at department stores, appliances stores and by home-builders nationally between February 2006 and April 2010. The price range was between $250 and $900. They were made in the USA.

What You Should Do if You Have a Recalled Maytag Dishwasher:
Consumers who own a recalled Maytag Dishwasher (or related brands listed above) should stop using the unit immediately and disconnect the electric supply by shutting off the fuse or circuit breaker controlling it. Also inform everyone in the household not to use the dishwasher. Contact Maytag (information supplied below) to verify that your dishwasher has been included in the recall. Once verified, you should either schedule a free in-home repair or receive a $150 rebate in some cases.

A statement released by the CPSC in conjunction with Maytag advises consumers NOT to return their recalled dishwasher to the retailer where the unit was purchased. Instead, you are advised to contact Maytag at (800) 544-5513 for more information.

Recalled Maytag DishwasherPICTURE SHOWING LOCATION OF MODEL NUMBER

There are 33 comments. Add yours.

  1. Alex

    Well, all appliances at home are Maytag. They came with the 7 years old house. I got this website looking for this specific dishwashers manual, because it’s been making a loud noise for 2 days. That means the fridge washer and dryer, stove, and the dishwasher were working very well without any problems at all for 7 years, with extensive use.
    After reading the fire hazard I will replace the dishwasher, don’t want the risk, but I can not understand why people are talking so hard on this brand.
    Alex

    Reply
  2. IQ185

    STEP 1, OPEN EYESSTEP 2, COMPARE YOUR NUMBERS TO THE POSTED LISTSTEP 3, IF YOU HAVE TO ASK THEN GO BACK TO FIRST GRADE!STEP 4, GET A GUN AND BLOW MY BRAINS OUT BECAUSE IF I HAVE TO READ 1 MORE POST ON SOMEONE ASKING IF THEIR SERIAL NUMBER IS INCLUDED WHEN THERE IS A SMALL LIST AT THE START OF THIS THREAD!

    Reply
  3. IQ185

    READ! PEOPLE! LOOK AT THE DAMN LIST! DAMN PEOPLE CANT BE THIS LAZY? TAKES MORE EFFORT TO TYPE A MESSAGE THAN TO LOOK AT THE DAMN LIST, COME ON,

    Reply
  4. Annoyed

    Just bought a house with this dishwasher .. twice a repair man came out and aside from his ridiculously bad attitude, we were told there was nothing wrong with the dishwasher .. that does not wash dishes but it gets very hot for a long time. Lucky we bought a new dishwasher. Not Maytag. Lucky we got it before our house burned down :(

    Reply
  5. Rich

    I have a Maytag dishwasher Serial #10950364JN, how do I get it repaired or rebate

    Reply
  6. John Squibb

    just found this site and looks like I have a recalled unit. MDBH965AWW; 46140761NP. What steps do I need to take?

    Reply
    • Annoyed

      I just found this too but we already bought a new dishwasher and it is not Maytag. 2 visits from a repairman did nothing but cost us more. Good luck.

      Reply
  7. Lisette

    I cannot find the reciept for my E39927…can i still get a replacement or repair? if so, how?

    Reply
  8. cooktwin

    I have Maytag Quiet Series 300 purchased jan 2006. It is not on the recall list, however this week the heating element got extremely hot during a wash cycle and there was a burning smell and now looks brown and burned. Are all the Maytag dishwashers faulty? Is Maytag compensating all units with this problem. I feel lucky I was home and could turn my washer off!

    Reply
    • ncsunshine

      me tooo.. same one! burning smell, not cleaning correctly, not draining! causing problems with my floor now!
      was this recalled or are they fixing?

      Reply
  9. amana dishwasher not cleaning properly

    Hi to all here, Does any of you on this forum know if the dishwasher here has a cycle end alarm? Our current one does and it’s very handy. Cheers

    Reply
  10. Lisa

    I have a maytag quiet series 300 33790848jn
    Is this one of your recalls, I moved into this house not to long ago, and the dishwasher went out shortly, I did notice it got really hot in the area, much hotter then my old dishwasher, It finally went out, and I guess I should be glad it did, with reading the others reviews..

    Reply
  11. Claire

    I have a Maytag dishwasher with Model # MDD8000AWS0 and Serial # NW3919605. According to the table above, our dishwasher is included in the recall, but when I called Maytag I was told that it is not. Is there anyone else besides the company who would have to repair/replace it that I can verify with?

    Reply
  12. J.Y.

    A neighbor’s Maytag dishwasher burned a hole at her floor. Hope the recall can be taken seriously. We rebuilt our house and it is a long and very stressful process. The fire happend three years ago, we just finished rebuilding.

    Reply
  13. Mike

    J.Y. – That is terrible! Beautiful house and great neighborhood location (Palo Alto).
    What is the result? Was this recent? Did you rebuild?

    I am pulling out my Maytag Quiet Series 100 today and replacing it with a Kenmore Elite. I never had any mechanical problems with the Maytag (my serial numbers aren’t on the list), but it wouldn’t wash my dishes. I would put the dishes in practically pre-washed and they would come out dirtier!

    Reply
  14. Tammy K

    I also have the MDBTT60AWB, we purchased it a few years ago from Lowes, its not very quite for one, secondly we had to replace the latch now with in the last few days the control panel isn’t responding you push any buttons and it starts then goes to rinse no matter what u chose within a couple minutes. I bought all Fridgidaire appliances except the dishwasher, grrrrr!! Also the heating element gets like a hard flaky crust on it that smokes…

    Reply
  15. Lyn B.

    We have a Maytag Dishwasher Model # MDB5600AWB, Serial # 2687988GA. We’ve had the dishwasher since 2005 and have had it serviced several times. We have the exact problems (overheating, broken door latch) as the recalled dishwashers and yet Maytag says it’s not a problem.

    I’m to the point where I’ll submit a report to the Consumer Product Safety Commission (CPSC). Maybe if we all do that, we may force Maytag to take action.

    I find it ridiculous that this company needs to “wait and see” what property damages we sustain by using their product, before they do anything to remedy the problem.

    Reply
  16. Rhonda

    I purchased a Maytag dishwasher 1 yr ago. Of course what do you think happens one day after 1yr anniversery yes it wont work. It will fill with water but wont run. The motor is locked down. I have been going back and forth with a whirlpool washing machine that has had to be serviced 8 times in less than 2 yrs. I have come to the conclusion that what was once the top of the line brands are no longer!! I would like to know if anyone has had any issues with their dishwasher doing the same as mine?

    Reply
  17. Christine Golditch

    So No email from MAYTAG wow I sent this message last june!!!!!!!

    .I am at the Point the Maytag Does not sell Quality Merchandise anymore.

    I know why they Maytag man never comes over to you Home! Cause you can’t get through to someone on the phone for them to come and work on it……

    POOR CUSTOMER SERVICE FOR SUCH A BIG BRAGGING COMPANY…
    I will never never Buy this companys Product ever Again and Have told so many people about how poor the products are in everything they make… We Bought our home new in summer of 2005 and everything we had in our kitchen was New MAYTAG Kitchen Appliances … WELL our Microwave broke 5 times in 1 year then die after 1 1/2 years… WOW….

    Then in that same year the glass window on our Maytag Stove Glass top.
    The front Facing Kept falling off the screws would not hold so, We would open the HOT oven and face would fall off …WOW…

    And then 2 years later I noticed that we started to see the racks start to look like they were burning the plastic cover on the rack off…. And the company doesn’t even care to find out whats wrong with there product… But I have Been Replacing everything with GE APPLIANCES they have BEEN WONDERFUL!!!!!!!!!!! MAYTAG COMPANY WILL NEVER EVER GET MY BUSINESS AGAIN AND MY FRIENDS AND FAMILY WON’T BUY IT EITHER DO TO ALL THE PROBLEMS WE HAD WITH OUR PRODUCTS…… MAYTAG DOESN’T CARE TO EVEN HELP…. MUST BE TO TO TO TO BUSY FIXING ALL THERE PROBLEM PRODUCTS…. GOOD LUCK TO YOU ALL WITH YOUR PRODUCTS….. I WON’T HOLD MY BREATH TO HEAR BACK FROM MAYTAG LOL

    Reply
  18. Melanie D'Anna

    I have the Quiet Series 300 and have burns on the heating element and the lower rack. My number is MDBTT79AWS, serial 18758847CP. Please let me know if I’m eligible for services. Thank you

    Reply
  19. Kallie

    I have a dishwasher with similar numbers as above:

    E39927 LR11720 MDB7650AWW26355872GG

    Is it included in the recall? Thank you

    Reply
  20. Michelle Johnson

    Christine Golditch – we have the same problem – burns in the lower and upper racks. Our latch is also broken. We have the Quiet Series 300 too but our model number is MDB7600AWS. We purchased it in summer 2004 when we had our house built. I am concerned about what to do too.

    Reply
  21. Please Spell Check

    The article above refers to “Model and serious numbers can be found…”. What are serious numbers?

    Reply
  22. Theodore M.or Leila Armijo

    We purchased out 300 Quit Series in 2007/MDBH965AWB/ 37137686NA is our Dishwasher on the recall list. We bought it at Home Depot. Please respond.

    Reply
  23. Anthony Bronico

    I have a MDB5600AWB S/N 15334852CC AND THE DRYER NEVER DRIED RIGHT FROM DAY ONE.

    Reply
  24. Mary Wininger

    I have called Maytag 3 times and gave them the info on my Quiet series 300. Model MDB TT 60AWQ1, serial number NY0219016. Other info on nameplate E71195–Type777-0. To be told that my model numer is not valid. The lady told me she would transfer me to someone else in the know. Guess what, I got disconnected and a dial tone. Called back and the sme thing happened. This time I was told I had already called several times. So much for Maytags concern. My dishwasher still needs their attention. Any ideas?

    Reply
  25. Joan Herschlein

    Do I receive a reply to my question online or do I have to call?

    Reply
  26. Joan Herschlein

    Is my dishwasher included in the recall or is it safe to use?
    Model# MDB5600AWB
    Serial# 22272144EA
    motor 2.2A
    heater 5.5A

    Reply
  27. Noreen Steward

    The info that I got from the nameplate is:
    E39927 LR111720 MDBTT60AWB 37969816LC

    Purchased from Lowes in March of 2007

    Is my dishwasher on the recall list?

    Reply
  28. Christine Golditch

    So I Have been wondering why my Maytag Dishwasher has burned 2 areas the bottom and 3 burned areas on the top rack.. So I put my Info into the system and they say there not recalling my dishwasher. WOW I have never had this happen with any other dishwasher before. So This means that it won’t cause a fire in my home. I Own a Maytag Quite Series 300 #MDB5601AWW #10133184GN #E39927 #LR111720 When we purchase our new home this was the model we picked to come with the home. So is it safe to run… Just concerned now what to do…. Does anyone elses have this problem too?

    Reply
  29. Joseph Birg

    To: Maytag

    The info that I got from the nameplate is: E39927, Type 777-0
    MDB5601 AWB; 37060790 LN.

    Purchased: July 2007 at Pacific Sales in Camarillo, CA.

    is my dishwasher a candidate on the recall list?

    Reply

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