Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores

October 17, 2009

WASHINGTON, D.C. – THE U.S. CONSUMER PRODUCT SAFETY COMMISSION, IN COOPERATION WITH THE FIRM NAMED BELOW, TODAY ANNOUNCED A VOLUNTARY RECALL OF THE FOLLOWING CONSUMER PRODUCT. CONSUMERS SHOULD STOP USING RECALLED PRODUCTS IMMEDIATELY UNLESS OTHERWISE INSTRUCTED.

NAME OF PRODUCT: QUANTUM REALSPACE PRO™ 9000 SERIES MID-BACK MULTIFUNCTION MESH CHAIR AND MULTIFUNCTION MESH CHAIR WITH HEADREST

UNITS: ABOUT 150,000

IMPORTER: RAYNOR MARKETING LTD, OF WEST HEMPSTEAD, N.Y.

MANUFACTURER: COMFORT OFFICE FURNITURE, LTD, CHINA AKA EVERGOOD CO. LTD.

HAZARD: THE BOLTS ATTACHING THE SEATBACK ON THE RECALLED CHAIRS CAN LOOSEN AND DETACH, POSING A FALL AND INJURY HAZARD TO CONSUMERS.

INCIDENTS/INJURIES: RAYNOR HAS RECEIVED REPORTS OF 33 SEATBACK DETACHMENTS AND 14 INJURIES INVOLVING BUMPS AND BRUISES.

DESCRIPTION: THIS RECALL INVOLVES THE QUANTUM REALSPACE PRO™ 9000 SERIES MID-BACK MULTIFUNCTION MESH CHAIR SKU # 510830 AND THE QUANTUM REALSPACE PRO™ 9000 SERIES MESH CHAIR WITH HEADREST SKU # 690690. THE REALSPACE PRO™ MESH GUEST CHAIR IS NOT INVOLVED IN THIS RECALL.

SOLD: EXCLUSIVELY AT OFFICE DEPOT STORES NATIONWIDE AND ON THE WEB AT WWW.OFFICEDEPOT.COM FROM MAY 2006 THROUGH AUGUST 2009. THE MID-BACK CHAIRS SOLD FOR ABOUT $300 AND THE CHAIR WITH HEADREST FOR ABOUT $350.

MANUFACTURED IN: CHINA

REMEDY: CONSUMERS SHOULD IMMEDIATELY STOP USING THE RECALLED OFFICE CHAIRS AND CONTACT RAYNOR TO RECEIVE A FREE REPAIR KIT.

CONSUMER CONTACT: FOR ADDITIONAL INFORMATION AND TO RECEIVE A FREE REPAIR KIT, CONTACT RAYNOR TOLL FREE AT (866) 244-8180 BETWEEN 9 A.M. AND 5 P.M. ET MONDAY THROUGH FRIDAY OR VISIT THE FIRM’S WEB SITE AT WWW.QUANTUMCHAIR.COM/RECALL

PICTURE OF RECALLED MESH CHAIRPICTURE OF RECALLED MESH CHAIR WITH HEADREST

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Comments

2 Responses to “Raynor Marketing Recalls Quantum Office Chairs Due to Fall Hazard; Sold Exclusively at Office Depot Stores”

  1. jeff on October 21st, 2009 12:19 am

    Just more trash from China

  2. Donald Baker on November 27th, 2009 9:23 pm

    Bought the chair 10 months ago and already have had two separate things go wrong: 1. A bolt in the seat back snapped off. Had to drill out the snapped-off bolt and replace it with a hardware store bolt. 2. The gas cylindar lift is not stopped properly and will, if you let it all the way up, come out of its socket.

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