JEEP ( 09V117000 )

April 12, 2009

Vehicle Make / Model:		Model Year(s):
JEEP / GRAND CHEROKEE		2001-2004
Manufacturer: CHRYSLER LLC		Mfr’s Report Date: APR 07, 2009
NHTSA CAMPAIGN ID Number: 09V117000		N/A NHTSA Action Number: N/A

Component: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Potential Number of Units Affected: 102354

Summary: CHRYSLER IS RECALLING 102,354 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

Consequence: OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.

Remedy: DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes: CHRYSLER RECALL NO. J14. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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Comments

4 Responses to “JEEP ( 09V117000 )”

JOSEPH DILEONARDO on November 12th, 2009 8:36 pm

I HAVE A 2004 JEEP GRAND CHEROKEE WITH A DEFECT WITH THE BLEND DOORS FOR THE HEATER. THIS HAS BEEN A PROBLEM FOR A FEW MODEL YEARS. YET I HAVE TO LAY OUT ABOUT $600.00 TO FIX THE PROBLEM. I CONSIDER THIS A SAFETY ISSUE SINCE THE DEFROSTERS WON’T CLEAR THE WINDSHIELD DURING THE WINTER MONTHS. WHY WASN’T A RECALL ISSUED FOR THIS PROBLEM?
RJ Rossi on January 4th, 2010 8:26 pm

Had the same problem. Cost me just over $700 to get the problem fixed. My problem wasn’t the blend doors (apparantly the previous owner had them fixed) but in the same vent system – the fan door broke off & was blocking the air flow from the fan plus it was letting in ouside air unrestricted. Went round & round with Chrysler trying to get them to reimburse me but that kept saying ‘NO’. The dealer stated that they always keep various ventilation doors in stock because the design is poor. The the Fed took them over and all my contacts were gone. TThe ventilation system design is a safety issue just like stated above.
Curtis Hale on February 1st, 2010 2:40 pm

I too have had a problem with my blend air doors. I have been without heat in my Jeep for years due to the cost associated in the repair. I was quoted $1200.00 to have this problem fixed. It happened 3 1/2 years after buying the jeep new. Why is there not a recall on this? This seems to be a profusely widespread problem. I was stopped last week by the police because I was unable to see a sign that stated no left turns during certain hours. I was unable to see the sign due to the inability to use the defroster. This has got to be a safety issue.
Mpod on August 6th, 2011 2:31 am

My 2002 jeep started with no heat to one side, now on both. I was told it was my blend doors and am awaiting an estimate . Seems to be a common known problem. Has anyone had any luck getting dealer to pay for the fix?